Privacy Policy

Our privacy notice sets out how Ellen Armitage (private physiotherapist) uses and protects any information that you have provided as part of your Physiotherapy and/or Pilates treatment.  

This privacy notice is governed by the laws of England and Wales.

The confidentiality of your information is of paramount concern and we are committed to ensuring that your privacy is protected.  

We may amend this privacy policy from time to time and new versions will be posted on this website with an updated version number and date displayed at the top of this page.

What information may we collect?

If you decide to submit data to Ellen Armitage, for example by contacting Oxhab via email, telephone, Ellen Armitage may use that information to identify you as an individual. We refer to any information that may identify you as an individual, such as your name and email address, as ‘personal data’ or ‘personal information’.

The personal data that we may ask for includes the following:

·  Name

·  Date of birth

·  Contact information including email address

·  Address

·  GP name and address

·  Medical diagnosis and medical history, including current medications.

What do we do with the information we gather?

We require this information to understand the needs of our clients and for people who make enquiries for themselves.  

We use your personal data to: Comply with the law; and to maintain accurate physiotherapy records.
Where this information identifies you personally, it will be treated in accordance with this privacy notice.

How long will we keep your data for?

We may hold personal information for as long as it is necessary to do so, in accordance with standard requirements as a regulated health professional, having regard to the purposes for which it was collected and the purposes for which it is to be used.

Where we receive a request to delete personal information from our systems, it is not always possible to delete the information due to the legal requirement as a healthcare professional to maintain the records for the necessary time frame.  

Controlling your information and Your Rights

 You have a number of rights in relation to the personal information that we process about you.

·  You only need to complete the information that we have identified as mandatory.

·  You may request details of the personal information which we hold about you.

·  If you would like a copy of the information we hold about you please contact us

·  You may also contact us to update or amend your personal information or to request that you are removed from the contact list at any time.

·  If you have any concern about how we collect and use your information, please contact us 

Security of your personal information

We are committed to ensuring that your personal information is treated in accordance with this privacy policy and to ensure that your personal information is secure.

In order to prevent unauthorised access or disclosure all of your personal information is kept in a secure location and in accordance with standard healthcare practice, to safeguard and secure the personal information we collect.